Home Brand Activity Discovery Bank rated highest in client satisfaction by Ask Africa

Discovery Bank rated highest in client satisfaction by Ask Africa

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Discovery Bank achieved the highest rating for brand connections and emotional satisfaction in the Ask Africa Banking Brand Index. The bank excelled among 11 major banks in the country, achieving the highest satisfaction score of delight, as well as outperforming industry averages in other areas, including disruptive banking (17.3% higher), benefits and rewards (21.7% higher), customer-centric values (20.3% higher) and family recognition (16.8% higher).