Pick ‘n Pay’s financial services expansion at its tills led to a 60% year-on-year increase in cash withdrawals. The convenience of banking at the tills contributed to the rise in footfall. Retail banking services under the value-added services umbrella grew by 19.8%, driven by banking services and domestic money transfers. The decision to expand the financial services was driven by changing consumer preferences and banks scaling down their ATMs for cost and security reasons. Customers can now access over 50 services from any till point, anytime, at Pick ‘n Pay, QualiSave, Boxer stores, as well as through selected Standard Bank, Nedbank in-store branches and TymeBank kiosks.
